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Learn All Classes
The world of Overwatch is divided into four different classes: offense, defense, tank, and support. Each of these classes has a different role in the game. We highly recommend sticking to one class and mastering it, but not at the start. If you're a new player, try experimenting with at least two heroes in each class. It'll get you a feel for the game and allow you to get better at the fundamental basics. Once you play everything, you'll know exactly what class is more suited to your playstyle.
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