If you have a thriving Instagram community, you’re in luck. Instagram lets businesses use polls and 2-choice questions on their stories.
If your brand is visual in nature, and if you already have a good number of followers on your account – you can always obtain feedback through your Instagram stories with one of these tools.
Surveys are the most popular feedback tool. The set-up process is a breeze and you can share them quickly. It mobilizes all the data for you and offers scalability. It’s like the king of feedback.
Surveys are a good starting point, but not something you should solely rely on. You need an opportunity to dive deeper into the reasons behind your customers’ responses, and for that, you’ll need other tools as well.